I am a physician who Mr. Leader helped work through a product liability issue. As a first step, Mr. Leader demonstrated his professionalism by ascertaining that there was a valid complaint to be made. Through the entire process, he guided me with skill and knowledge, and his judgement was invaluable in achieving a successful resolution of my case. He was thorough in his work, making certain that all correspondence and legal papers had the t’s crossed, and I’s dotted. As important, no matter the time or day, he was available for guidance. Finally, it was always evident that he truly cared about taking care of me. I recommend him fully and without reservation. —D. A.